At 805 Custom Baits, we stand behind the quality of our products. We do not accept returns or exchanges for items that have been used, opened, or purchased by mistake.
If you receive a defective or damaged item, please contact us within 14 days of delivery. We may request photos of the product to verify the issue. Once approved, we will provide a replacement or refund at our discretion.
Shipping costs are non-refundable unless the return is due to our error or a defective product.
For assistance, please contact us through our website's contact page or by replying back to your original order email.